Broadview networks Complaint - Avoid them at all costs!

Review by sidgordo on 2010-06-10
JENKINTOWN, PENNSYLVANIA -- I was solicited to change phone service at my business at a considerable savings. After the preliminary application process I was willing to change. However, the contract process was never completed and I never signed anything. I knew I was in trouble when I received a bill from Verizon terminating our relationship!!! Evidently Broadview had taken over my business phone service, without my knowledge! What a disaster - flash forward 2 months - now Broadview had my number and told me that Verizon had it and Verizon told me that Broadview had it!!!!
Of course, there's enough material for a stand up comedy act.
Suffice it to say that, ultimately, I had to change my business number and go back to Verizon, with whom I also have issues.
Based on the state of customer service, it seems an indicator for the demise of civilization!!!!
Thanks for listening - sidogrdo
Comments:1 Replies - Latest reply on 2010-06-10
Posted by Hugh_Jorgen on 2010-06-10:
You might try calling the agency in your state that regulates the telephone companies and get them involved. They might be able to get your old number back for you.

Some states call it a Public Utilities Commission, some call it something like the Public Service Commission.

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