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Hartford Financial Services automobile insurance Complaint - Over 100% increase in automobile insurance - automobile
Complaint
Being long time members of AARP, my wife and I were pleased to have the opportunity to join The Hartford and get the advertised cost reduction on our car and newly purchased home. My wife and I are the only drivers and each of us have driven for nearly sixty years without a traffic violation, not even a parking, speeding, or a stop sign violation. We have never filed a claim in our fifty-two years of marriage. On January 8,2010, on a foggy, rainy night around 9:30, I was leaving the Safeway parking lot. After stopping and making sure the way was clear, I entered the three lane street, turned right, and was crossing over to get in the left lane for a "U" turn about about 100 yards away. Suddenly, a car sped by and clipped my left front bumper just as I was entering my turn lane. I saw nothing coming, so I can only assume the car had made a "U" turn an entered the left lane after I had checked to make sure the way was clear. I stopped and talked to the girl who was driving her grandma's car, gave her my insurance info, and got the info on her grandma, s car. Police were not notified since there was no injuries, and damages were so slight. In fact, my car has such minimal scratches that I had to point them out to my wife when I got home. My car still has the scratches, and practically unnoticeable. I contacted AARP- The Hartford, gave them all the info, and notified the state insurance office. The representative who I talked to at Hartford told me that he would be in touch if anything was made out of the incident. So, it was all but forgotten until June 9th when we received a notice from Hartford showing that our auto insurance policy had increased by more than 100 percent. Since hearing nothing for over five months, the new rate was shocking. I immediately contacted Hartford and was told that the increase was due to the January accident. The person who I talked to said that Hartford had paid $10,000 to repair the other car. Remember, we heard nothing for over five months. I'm still trying to figure how the other car could require $10,000 in repairs while my car requires nothing. Leads me to only one conclusion - that is, someone padded the bill, big time. Tomorrow, Hartford will be notified to cancel our car and home insurance, because we have purchased our insurance with another company. Oh, by the way, we were told that the first accident would be forgiven.
Comments:
Posted by Hugh_Jorgen on 2010-06-11:
The moral of the story is always call the police and get an accident report written, no matter how minimal the damage might seem. The other driver could have sideswiped a phone pole on her way home and then claimed you did the damage and you have nothing to disprove their claim.
Posted by sanah on 2011-05-14:
Oh yes, I was told that too, but it didn't happen...I have not had any accidents but found a dent they repaired for $484.00 was put on my record as 'an accident' (close encounter with a snow/ice bank) and then when the tread came off my tire and beat the heck out of my bumper, they tried to call it a collision, even though it wasn't. They cancelled me when I only paid the regular monthly amount instead of the triple amount they wanted as 'a deposit' after being a customer for many years. Never been cancelled in the 41 years I have has incurance. They are thieves taking advantage of people who trust AARP
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