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XM-RADIO Complaint - XM-RADIO DECEPTIVE BILLING PRACTICES

Review by robbedbyxm on 2010-06-11
XM RADIO illegally charged my credit card for $400 and refuses to refund the money. I bought a new vehicle in October of 2009 which gave me 3 months of xm radio for free. After the 3 months a sales thief called me to offer me a special 3 month offer for $20 so I accepted and gave him my CC number. At the end of the 3 months, XM RADIO billed my credit card for $400. I called them and they said it was for 3 years of service. I demanded a refund and they said they would refund the money to my credit card and give me 5 months of service for $12. I continued to check my CC balance and XM never refunded the money. I called them 4 times and each time they hang up on me. I am going to contest the CC charge. WARNING...DO NOT GIVE XM YOUR CC INFORMATION OR THEY WILL OVERCHARGE YOU WITHOUT YOUR PERMISSION. This is legal corporate theft.
Comments:1 Replies - Latest reply on 2010-06-12
Posted by bcd on 2010-06-12:
You must dispute the charge within 90-days of the date of the sale. Never let a merchant string you along because they are just attempting to run out the clock.

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