Allstate Insurance Complaint - If your claim is over seven days old it is not a covered claim
HENDERSON, NEVADA -- A plumber ran a snake through my drain and caused water damage and mold, I called Allstate, they sent an Adjuster two weeks later. She told me without seeing the mold, only sticking her hand under the plastic that they did not cover the mold, it was "old". Each Adjuster that I talked to had a different story. Some would cover it, some wouldn't. Allstate cannot get their stories straight. They are very rude people. Although the Amendment in the policy says they will pay water damage and mold remediation, they don't. The Supervisor in Arizona told me that anything over 7 days old was called old and they did not cover that. So if something happens to you and you turn it in on the eighth day it is now weeks and they do not cover it. I have now been five months with no kitchen and the back wall of my house is cut out. Their Adjuster, Michele Ganz said she would cover a spot of mold that was on the wall of my kitchen, only that spot of mold was actually dust from the compressor on my refrigerator. I showed her mold on the back of my carpet, where it had leaked into my living room, she told me that I could scrape that off. I even tried contacting the CEO of Allstate and could not get past his Secretary. These people are unreliable and you definitely are not in good hands. By the way, I am a Senior Citizen.