Hampton Inn & Suites Complaint - On line booking price Changes - Should have gone with TA reccommendation
NEW YORK, NEW YORK -- We were planning our first trip to New York for 3 nights. I had done much research on NYC hotels around Times Square. Our TA could get us the Marriott Marquis for $1029 for the three nights for the 3 of us. Using AAA Discount, the Hampton Inn Times Square was coming up $1250 for the three nights. In spite of the $200 difference I was still pushing for the Hampton because of its free breakfast, free Internet, better rating on Trip Advisor and the fact that it was a smaller hotel (300 rooms vs. 1900) meaning potentially better service.
The TA still tried to convince us of the Marriott and so I hesitated a couple days to book because we were still wavering. I finally made the decision to go with the Hampton Inn Times Square North and when I went back to the Hampton's site, the cost of the room for the three of us had climbed to over $1350 for the three nights! I reluctantly booked it just so that the price wouldn't go up again.
The more I have thought about it, the Hampton is no longer worth that much more than the Marriott. When I return home from another trip on Wednesday of this week, I am going back to my TA and take the Marriott and then go in and cancel the Hampton Times Square North.
Whoever heard of a Hampton being more expensive than a Marriott! So much for being loyal to one brand, everyone told me to take the Mariott when it was $200 cheaper... but now I will.