Sears Complaint - Inflexible, Uncaring, Inhuman Warranty Repair Service
PENNSYLVANIA -- 10 year old Kenmore Dryer. Called for service end of May; one week later a repairman came out and said it was running. Two hours later, not working again! Called SEARS, earliest time to come out? One week later. That was yesterday. Came out, replaced a part, said its running. Tried to use it this morning (first time since yesterday) - not working! Called SEARS, earliest time to come out...a week from Monday (1+ week!). I would think someone could see this as non-routine and get someone out here a little faster. All they can say (even "supervisors") is "this is the earliest the system has." Who is this "system" and can any human override it? We will NEVER buy SEARS again.