Air France Compliment - Luggage not lost!
6 years ago I traveled with Air France and on the way back home to Canada after having to spend a night in France because of Flights, the luggage was no where to be found. Air Canada told us they were not responsible for it as it was lost on an Air France flight but we did not have Air France agents in our area. So after called many times to Air France and filling out forms we were told that our bags were being search for. After 1 month they said they found one but could not locate the rest. They said that they found them in Paris even though I made sure before I left the airport to make sure that the bags were on the flight with us. However, they did not go on the plan with us. After 3 months of h***, lots of long distance phone calls, they found all the bags in a storage area but they managed to send them one at a time, which was a bit annoying as we went to the airport the first time to pick them up and to our surprise only one bag was present. Anyways to make a long story short, I said I will never travel with them again but I wanted to go to Paris with my sister so I used them again and they were great. Did not lose any of our bags both ways even though we had two stops to our final destination. I was surprise and I had made a bet with my sister that we will not be getting our suitcase. Either way we carried on two bags which had all our clothes and everything that we thought is essential just in case.!