Phillips Norelco Informative - Electric Shaver - Norelco Arcitec Electric Shaver

Review by tonypizz on 2010-06-14
I have been shaving with Norelco products for over 30 years and have always been satistied with their quality and performance. About a year ago I purchased a Norelco Arcitec electric shaver, which is their so called "top of the line". What I soon determined is that it took twice as long to shave with this product than with my 8 year old Norelco Tripple Header (with 8 year old shaving heads), and the old Tripple Header actually shaved much closer than the Arcitec. The sideburn trimmer on the old Tripple Header is also much better and more versitle. I contacted Phillips Norelco and voiced my displeasure. After several phone calls they sent me a new set of shaving heads, which by the way are not normally covered under the warranty. After changing the heads there was no improvement. The actual design of the Arcitec does not allow you to put sufficient pressure against the skin to result in a close shave.

I would not recommend this product. Next time (if there is a next time) I'll stick with the old, proven design of the Tripple Header.
Comments:1 Replies - Latest reply on 2010-06-14
Posted by Alain on 2010-06-14:
Thanks for the review! I too have a triple header which I've used on trips for over ten years now. I'll take you advice and keep it in good running condition. Too bad their new product has fallen off in quality.

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