Disneyland (California) Complaint - A "World of Color?" We wouldn't know.
My husband and I thought that it would be a great date night for our 18th anniversary to go and see the opening of the new show at California Adventure, "A World of Color." We knew that the park would get crazy for it but we made sure to look online to see if there were any restrictions. It seemed to be open to the public so we showed up several hours early and with great expectations. What we did not know was that Disney decided to hand out "Fastpasses" for the event. They handed them out as soon as the park opened so of course there were none left in the afternoon. The whole entire front area was roped off and we were told that were not allowed to watch the show from there unless we had a pass. We were given the option to stand in the back and view it that way. The cast member said that they decided to use the fast passes to keep it "more fair." This was supposed to be more "fair?" How is it fair when we did not even know that they had fastpasses and that we had to arrive at 8:00 AM to get one? There were so many irate customers. I have never seen so many at Disney in one day. We spoke with guest relations and they tried to sell us a "picnic lunch" that came with fast passes. Why would we want a picnic at 9 PM? Besides, it was supposed to be a free show.
I am really upset about this and my husband has now vowed to ban Disney for 10 years. So basically, Disney is losing thousands of dollars from our family alone.