Sears Complaint - Sears In Home Service is a Joke
BALTIMORE, MARYLAND -- I'll never use Sears Repair Service again. I took off work to get an oven fixed for the proverbial 1-5:oo service call. Well, here it is 7:00 pm and no service person. When I call Sears, I'm told either that I just have to wait for him (he's running behind, and if it's 9:00 pm tonight, so be it)- or that they can reschedule me in a month - or that they cannot reschedule me because "this has been assigned to a technician already". The story varies by whoever I'm speaking with, but what they all have in common is a desire to get me off the phone with whatever story they think I'll accept. What amazing rudeness. I'll never buy another appliance or get repairs from Sears again! And I'll be contacting a local service repair company tomorrow because it's rather clear that no one will be here from Sears today.