Ryobi Complaint - Shy away from Ryobi wheeled trimmer T430 - RY13010 - Ryobi wheeled trimmer T430 - RY13010
I contacted Ryobi with the following complaint. Their attitude was similar to other reviewers... I'm sorry, but is there anything else we can sell you.
This is more of a complaint than a request for anything other than to have you improve this product.
We have a 2 acre pond. The pond banks are slightly sloped and is covered with grass and non-woody weeds. I trim these about once a month. No big problem for a standard gasolene weed trimmer. But, a regular trimmer is bad on the back when bending over. The wheeled trimmer idea is great for this. About a month ago, I purchased your product for $200+ USD and have used it about 5 times. I do have to say that when it is working correctly, it works okay and is easy on my back. But this product is not the product that I wanted. The trimmer head is poorly designed and so frustrating and time consuming that I would rather use the standard weed eater and suffer the backache. The springs in the trimmer head are a real pain in the rear. They don't always hold and the string is slung out or gets hung and I have to open the head to remove pieces of the string to get new line in. I wind up using many expletives and much more time and frustration in getting more line in. Since the springs are not very good, I wind up threading more line through and putting knots in the line to keep it from being slung out. The head should have been fitted with some form of bumpable or trigger line release so you don't have to continually fiddle with the line. If a bumpable line release is not possible, the head should be fitted with quick release clamps or clips to hold the line rather than having to thread the line through the head. Also, the choke lever vibrates and moves to a position to cause the engine to run rough or choke down. I have tried to adjust it, but why should I have to? For $200, it should work without my having to adjust it. Also, today as I was using it, the primer bulb began to suck air and I can't get enough gasolene into it to start the engine. So, for a $200+ tool that I have had about a month and used about 5 times, why am I so dissatisfied with it. Fix the design. Make it a useful, satisfying tool rather than one that you curse about. The idea is good, the design leaves much to be desired. Also, for my use, I would like to have a trimmer head with about a 2-foot neck. It would make it easier to trim my pond.
So, my 3cents recommendation is that if you're looking for a useful tool, bypass this trimmer. I get about 25% useful time out of it... theother 75% is wasted time dealing with it.