General Electric Company Complaint - Exploding glass stove door
I bought a GE glasstop stove a year ago. I loved this thing. It did everything I could ever want from a stove. I hate electric stoves as a rule, but this glasstop is the next best thing to a gas stove. Tonight, my family and I were watching a title fight on TV when we heard an explosion from the kitchen. It sounded like a bomb had gone off! Then we heard popping sounds, as if popcorn was popping. We went into the kitchen and saw that the outer glass door on the oven had exploded. There was glass all over the kitchen and the glass on the floor was jumping up and down and making popping noises for almost 20 minutes after the explosion. The stove top had been used for 20 minutes, 3 hours prior to the explosion. The oven had not been used for approx. 3 months before the explosion. What can I say? I don't do a lot of baking. Both were at room temperature. In other words, as cold as a stove can get. We weren't present in the room when the explosion happened, fortunately. If anyone had been in the kitchen, they would have been seriously injured. Still trying to get hold of GE to see what they are going to do or not do. Contacted the lemon law folks to see if they can help us. Our state has a lemon law for appliances, so that may help us some. well. As everyone knows, GE has extremely limited telephone hours. I see where this kind of thing happens a lot with GE stoves. If I had known that, I would have never purchased a GE. Unfortunately, it sounds like GE is going to sing the " It has never happened to anyone else before " song with us, as they have with all of the other people I have read about. I'll keep you posted on how we do with GE fixing or not fixing the stove.