Home Depot Complaint - What's happened to Home Depot?
15410 CHRYSLER DR., UPPER MARLBORO, MARYLAND -- I've been trying to get 6 pieces of Home Depot's Veranda composite decking trim board for a month. This stuff costs over $50.00 a piece. First order came in and two of the 6 pieces were damaged and unuseable. Coincidentally these two pieces were on the bottom of the pile, so perhaps I wouldn't notice them. Store manager showed little interest but offered to deliver the two replacement pieces. I declined the offer because I wanted to inspect the replacements at the store. Two weeks later the replacement pieces came in. One of them is usable, the other was badly stained and unusable. I'm now waiting for a third time for a usable piece.
According to the local manager, no one knows who is responsible for quality/damage. This is a product manufactured for Home Depot.
Sure hope Home Depot can figure out how their system works because they are wasting lots of money and losing customers.