Cherry Hill Classic Cars - Jaguar/Saab Complaint - Cherry Hill Classic Cars Dealership are Liars, Cheaters & Thieves
CHERRY HILL, NEW JERSEY -- My husband saw a Jaguar online that was available for purchase. He was going to purchase this car for my birthday. Their website advertised that this car was available. My husband contacted the dealer, Rob Russell and he confirmed that the car was available for purchase. He negotiated a price and commenced with the paperwork and obtained auto insurance coverage. Mr. Russell contacted my husband after the paperwork was commenced and insurance was paid for to state that someone else had walked into the dealership and bought the vehicle that we just purchased while he was out to lunch. Mr. Russell has not offered us any compensation for time and money wasted nor has he tried to find us another vehicle. We contacted the GM, Mr. Renteria but he was unhelpful and aloof. He made excuses for Mr. Russell's actions and offered us no recourse. We entered into a deal in good faith with Mr. Russell and Cherry Hill Classic Cars Jaguar but they did not act honorably nor did they act in good faith. Their business practices are questionable at best and they should be exposed for their lack of professionalism. They claim to be the best Jaguar dealership in Cherry Hill NJ and to possess excellent customer service. Well, I can tell you that based on our experiences with Cherry Hill Classic Cars Jaguar/Saab, their claims are empty and vacuous promises.
DO NOT DO BUSINESS WITH ROB RUSSELL AND MIKE RENTERIA FROM CHERRY HILL CLASSIC CARS. THEY CAN NOT BE TRUSTED!
2000 rt 700 p o box 4310 cherry hill nj 08003 856-424-9047/877-229-9717.