Pep Boys Complaint - Charging you for parts they did not replace
NORRISTOWN, PENNSYLVANIA -- I was charged for a Front Hub Bearing at the PepBoys in East Norriton Twp, PA store. I am not a mechanic, but you should be able to at least get 90 days to 6 months warranty on the part. Instead the part worked for an hour, then I was made to believe that it was something else. Subsequent to this, I went to their competitor, Auto Zone and purchased the same part. Then the noise miraculously went away. The worst part of it all is that I was told by Pep Bous that I needed to get the ty rod, sway bar bushing, etc. fixed to insure that the hub worked. So in essence, I paid over $700.00 (labor included) for parts that I did not need and did not work.
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