[X]
Write ReviewJump to 
8
Helpful
Votes
Votes
Just Military Loans Complaint - SCAM
Complaint
Just Military Loans promises approval for all military loans, and they do keep their promise. Just military Loans does approve military members, the only problem is getting them to pay out. After submitting my loan application I was notified of my approval within just a few hours, I thought "it only took a few hours, this is looking good so far". After the approval you will be asked to set up an allotment and print and sign the contract and scan or fax it to them along with a copy of your military ID. After I did this I wasn't contacted by a Just Military Loans representative for 3 days, once I finally was contacted by the representative she informed me that I need to provide additional contact numbers for my chain of command. Once I did so(it was a Friday) I did not receive a reply or update from the representative until that following Monday, which is when she told me that now that they have the numbers for my chain of command I need to provide new references because none of my references would answer their phones, so I replied stating that I would notify my references of the expected and important calls. Once I did so I notified the representative. Later that day two of my references received calls from Just Military Loans but when they answered the calls they were immediately placed on hold for more then 5 minutes then were hung up on. I was then notified that I will not receive the funds until my references and chain of command have been contacted but this company made that almost impossible.
I am a Finance Technician for the US Army, I assumed that this company was stalling or delaying the process until they received my first payment then would no longer need my business. I stopped my allotment before end of month cut off hit(usually on the 22nd or 23rd of the month, mid month cut off is usually the 6th, 7th or 8th of the month) so Just Military Loans did not get their hands on any of my money. I suggest those who read this review do the same because I would hate to hear about somebody in need of financial assistance getting scammed by this company. Omni Financial is a great military loan company, I was contacted along with my chain of command in less than 24 hours and received the funds within less than 48 hours of submitting my loan application.
I am a Finance Technician for the US Army, I assumed that this company was stalling or delaying the process until they received my first payment then would no longer need my business. I stopped my allotment before end of month cut off hit(usually on the 22nd or 23rd of the month, mid month cut off is usually the 6th, 7th or 8th of the month) so Just Military Loans did not get their hands on any of my money. I suggest those who read this review do the same because I would hate to hear about somebody in need of financial assistance getting scammed by this company. Omni Financial is a great military loan company, I was contacted along with my chain of command in less than 24 hours and received the funds within less than 48 hours of submitting my loan application.
Comments:
Posted by jayson17 on 2010-09-13:
Same thing happened to me! DO NOT USE THIS COMPANY!! I made the mistake of applying, quick reply saying yes, The company they use (verifax) to call your chain of command and references are very rude! Hard to get a hold to the company..My chain of command use cell phones most of the time and are not sitting in a office 24hrs a day..company doesnt understand that and wont work with you..I have tried to complain to the company and they do nothing..Many similar complaints about this company on other sites including BBB.
Posted by darlingnikki81 on 2010-10-19:
I went through the same exact ordeal. They needed to contact my chain of command, but they only did it during certain (unreasonable) hours so they were never able to make contact with anyone. As soon as I caught on to their scam I canceled the loan but unfortunately they had already received my first payment. I emailed them about a refund and they emailed back stating no problem and I should expect my refund in a few business days. Did not happen. So I emailed them again and the same lady responded and swore up and down she never made contact with me. So I forwarded her the email she initially sent me to refresh her short memory. She replied with the same stagnant answer..that I would receive a refund in a few business days....except this time it would be minus an ACH fee...something I should not have been made responsible for paying since the reason for the refund was due to their negligance. Days passed and still no refund. It wasn't until I filed a complaint with BBB that they finally decided to issue a refund.
Posted by KariLynn on 2011-01-14:
I had a good experience with this company. I'm not sure why my experience was so different, but they were very quick to get us our money and we've had no problems. Pioneer Military Loans is a better company to use though, in my opinion.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
