Bank of America Compliment - Fixing The Problem
AUSTIN, TEXAS -- Everyone makes mistakes sometimes, but not everyone corrects them. Bank of America did this time. They took action and refunded $420 worth of fees from my account. I still paid $70 of fees which was reasonable for my mistake. I thought they were too big too care. Karen Herndon an executive associate wasn't. She took action and corrected the situation. Thanks my 3 cents for giving me this oppurtunity to be heard.
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