Spirit Airlines Complaint - Honoring their refund & credit on reservation with Vouchers
I was offered a refund of $403.53 or a credit on my reservation with $400. 00 dollars worth of vouchers for my flight cancellation from Spirit. I choose the credit and the vouchers and proceeded to use the vouchers and credit to make a reservation on Spirits next flight out. When it came time to use the vouchers, only two of the vouchers were one hundred dollars each, the other two were $38.96 cents. When I call back to rectify the matter I found out that Spirit out source there customer service to India, and they are the ones handling everything from out of India and are unable to solve any problems that you have with Spirit Airlines except offer a refund of half of what was originally offered and also directing you to Spirits web-site to get more information if you need additional help.
Plus, if you try to make a reservation using their voucher you are not given enough time to confirm the reservation you are making because you now have to play speed demon with a time clock in order to beat the time to keep the fare posted on Spirits site before it changes and redirect you to start all over again, but not at the same price for the ticket you originally started with, It's now at a higher price, and so the game begins again trying to use the voucher and the credit they allotted you for their inconvenience. Also, don't even think about calling corporates office because no one answers your call.
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