Horrible customer service Complaint - Horrible custmer service
Horrible customer service!!! Our product came completely out of specs and not similar to what is on the picture or instructions. I've sent at least ten email with all requirements (scanned receipt, pictures, etc) they keep on saying their server is too old and cannot receive these documents....my documents are only 280 kb. The representative sounds very rude and argumentative without any resolutions.... Philip is his name. I requested to talk to his manager about this since it's been already a month since I started my complaint... Besides this product being different than the specified product is also cheap and it punctures really easy.