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Lafayette Music Complaint - Cheaters, liars, overpriced and many damaged products

Review by cheatedbyidiots on 2010-06-18
LAFAYETTE, COLORADO -- We rented and then bought a instrument there. they told us it was new, but actually we were certain that several parts were were scratched, and some parts were missing.

when they showed us th instrument, there was a user manual and warranty in there, but when we got home, we found out that the manual and warranties had been taken away. we went back to ask them, but they denied they took the manual and warranty.

we did some research for the same instrument, and we found out that everything lafayette music sells is way overpriced. so, we tried to return it after 2 days, but they rejected it.

Do not buy or rent anything there! many of their products are used or damaged, and they charge way too much, and they have a very unfair policy.

You're a lot better off buying from a different retailer.
Comments:4 Replies - Latest reply on 2010-06-18
Posted by Venice09 on 2010-06-18:
Did you buy the same instrument that you were renting, or did you turn that one in for a new one?
Posted by cheatedbyidiots on 2010-06-18:
i turned that one in for a new one
Posted by Venice09 on 2010-06-18:
Then you should have received a brand new instrument, and I'm sorry that you were not able to return it.

When we rented an instrument for our daughter, the rental money went towards the purchase price. She received a new instrument right at the beginning, and that was the one she kept when the rental period was over and we purchased it outright. We just got lucky because we really didn't know what we were doing at the time, but it all worked out. The company was recommended by her music teacher, so that's probably why.

Sometimes it's hard to tell if these instruments are new or used, so I understand how someone could be taken. If you paid with a credit card, maybe you could dispute it with them.
Posted by PepperElf on 2010-06-18:
"several parts were were scratched, and some parts were missing."


did you inspect the instrument before leaving the store? and what was it? (just curious)


I mean... well when my parents bought me my first guitar (they traded my flute in on it) we got to look at it first and actually handle it. So there was no way they could have given me a piece of crap without us knowing.


(actually i still have that guitar too, and it's in great condition even after 23 years. i wonder if the store they got it from is still in business...)

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