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Dean Patterson Chevrolet Complaint - Poor, Poor, Poor Service!!!

Review by CorrectionsK9 on 2010-06-21
ALTOONA, PENNSYLVANIA -- Poor, Poor, Poor Service.... What does quality assurance mean to Dean Patterson Chevrolet? Well let me tell you my story. My truck, sold by Dean Patterson, a 2006 Silverado 1500 Southern Comfort Edition, average price of $40000, now has 17500 miles. The GM 3 year/36000 mile warranty will run out July 31st 2010. The vehicle developed an exhaust leak and will not be covered by Dean Patterson Chevrolet because Southern Comfort, a conversion company hired by Dean Patterson and other dealers, went out of business. Now Dean Patterson refuses to honor the warranty because they will not be compensated by Southern Comfort. Anybody else with this same unresolved problem, please contact me at CorrectionsK9 at aol.com regarding legal action.‎
Comments:1 Replies - Latest reply on 2010-06-21
Posted by GenuineNerd on 2010-06-21:
The exhaust system should be covered by GM, unless Southern Comfort replaced the stock exhaust system with a stainless steel, dual-exhaust. Southern Comfort only customized the interior and exterior trim, I assume. They shouldn't have anything to do with the truck's mechanicals. Try another Chevy or GM dealer to see if the warranty will cover your exhaust.

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