Starbucks Complaint - Arrogance and Sarcasm of Employee
BOWLING GREEN, KENTUCKY -- On Saturday, June 19, 2010, I placed an order via drive thru. My family and I waited for well over 5 minutes as the employee continued to talk to the customers in front of us. They had already gotten their drinks. He knew we were waiting there because every so often he looked towards our way, but made no move to end the conversation. My husband pulled aside and went inside to get our 1 drink for me. There were no customers inside, two other employees stood there because they prepared all the drinks for drive thru, and there were about 5 or so drinks waiting to be picked up at the drive thru. The drive thru employee was very sarcastic and arrogant towards my husband and yes, my husband was very forthright about their terrible service. Needless to say, we are done with Starbucks! We are so sick with their employees' attitudes! I wish Peet's would come to town! They give better service and it tastes better!!!
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