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Total Protect Home Warranty Complaint - Rip Off - Air Conditioner
Air Conditioner - Complaint
I also have found this company to be a BIG RIP OFF. I have been trying since May 17, 2010 to a happy response from this no good company. I had to pay a $75 deductible for a local company to come out to check my air conditioner. The motor was running hot and the guy turned the thing off from the outside. With him doing that, then I had absolutely no air circulating in my home. I was informed then that unit could not be repaired. So I call Total Protect to see when they would get my system replaced. It has been down hill from then. I have made several call and spoke to numerous people without getting anywhere. Everybody want to say I'm sorry you're having this problem" but nobody was was trying to help fix the problem. I spoke to a couple of people who told me that they will pay $700 toward the repair of my 3 ton a/c unit and my part would be in excess of $1200. I told them they were really stupid to come up with such thoughtless plan. I then asked what was the purpose of having the warranty plan.
I will be following up with the BBB and seeking legal action tomorrow.
This company along with the alias they go under should be shut down so they are not able to misled others.
Let's get the word out about these people and shut them DOWN!!!
I will be following up with the BBB and seeking legal action tomorrow.
This company along with the alias they go under should be shut down so they are not able to misled others.
Let's get the word out about these people and shut them DOWN!!!
Comments:
Posted by AtlantaConsumer on 2010-08-16:
I am having a similar issue with Total Protect. In my case they sent out HVAC people who provided a false diagnoses and tried to blame me for the problem. When I got my own HVAC person, they called my HVAC guy and actually lied about the conversation in order to deny my claim. Please update and let us know about your legal battle. If they do not rectify my situation the FTC and Attorney General's will be hearing about this.
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