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Gmac insurance Complaint - Gmac is crooked - policy and claims
policy and claims - Complaint
GREENVILLE, NORTH CAROLINA -- Ok I had an accident that is being concidered my fault. That's seems to be now the easiest part of it so far. I have had an adjuster out to look at the truck and that's all he did was look. did not concider the mechanical stuff that is wrong and sent me a check. I did not cash it. Call to tell them I would need a rental car my truck would be in the shop for a couple of weeks. I have full coverage that doesn't mean rental while truck is worked on. I was shocked. Why not I asked I was told you didn t choose rental coverage he says. I was never told that you had to buy that apart from full coverage. Yes you were he says. I repeat again oh no I woulds remember that. He and I have a few choise words I was not the nicest. I am pissed really pissed how to get truck fixed and no car to drive while being fixed. Blows me away. So I receive a call back from GMAC agent that I can come over today and cancel my policy if I wanted. I said check the address on my policy I live four hours away form him don't call me back. But the crooked part is this the company doesn't tell me that if I wreck my turck and its my fault I will have to walk until it gets fixed. But this agent will advise me to cancel my policy today knowing it will cause a laps in my policy and fines and extra cost would hurt me worse. Gmac is crooked lying jerks don't trust them to help or protect you. Go any where but them.
Comments:
Posted by Skye on 2010-06-21:
Rental coverage is not part of full coverage. That is a separate coverage policy charge, and it's something you pay extra for.It's very inexpensive, but well worth it. It's always best to make sure you know what your policy offers, and what exactly you are covered for, before you have an accident. It isn't their fault. I'm sorry you had to find out the hard way. Whatever automobile insurance you decide to switch to, make sure you tell them you want car rental on your policy, so this does not happen again.
On my policy, it is listed as:
Rental Reimbursement Coverage, up to $50.00 per day for a maximum of 30 days.
You can tell them the amount you want it for, such as we have $50.00 per day, but they do start at $20.00 per day. Just remember, you won't find much for $20.00 per day.
This is how it works for automobile policies. We have Allstate.
On my policy, it is listed as:
Rental Reimbursement Coverage, up to $50.00 per day for a maximum of 30 days.
You can tell them the amount you want it for, such as we have $50.00 per day, but they do start at $20.00 per day. Just remember, you won't find much for $20.00 per day.
This is how it works for automobile policies. We have Allstate.
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