Circuit City Complaint - $90.00 restocking charge!
CEDAR HILL, TEXAS -- on 12-13-04 I bought A new Emachines computer from Circuit City in Cedar Hill Tx. Brought it home it was defective so I returned it on the morning of 12-14-04 to exchange it for one of the same kind that worked, The store manager said they didn`t have any more and didn`t know when they would get any more..And I would be charged $90.00 restocking charge because I had opened the box, I said I know of no other way to check one out without opening the box and asked why they would be restocking something that was known to be bad he said it didn`t matter they don`t check them in the store... they suggested I take a different brand an HP so I took it even though it was not what I wanted.They said they woud take off the $90.00 I brought it home and waited to see what happened on the unjust restocking charge looked on my charge card on 12-18-04 and was charged the $90.00 so I took the Hp comp. back to the store unopened of course I know I can never again afford to open a box from Circuit City they took it back but I am still out the $90.00 they stole from my chg.card account..I have contacted the customer svc. just a lot of crap about what a great business they have..Don`t open the BOX from Circuit City Don`t Even Bring It home It May be the same one somone like myself returned because it was inop. and they just put it back in stock to collect another restocking chg..