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Nationwide Corporation Complaint - Additional Damage increased Insurance
Complaint
I was involved in a minor accident in February. The estimate for repair by a Nationwide approved estimator was below what would raise insurance rates. The repair location found additional damage and Nationwide accepted the damage which put me over the acceptable limit. I should have been contacted to discuss or pay the additional amount. Now I will be paying a substantial amount to Nationwide for the next three years. It was to their advantage to not tell me about the additional charges and not allow me to make up the difference. The insurance industry should mandate that the customer be informed and allowed to pay for any additional damages at the customer's choice.
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