Flambeau / Kenco Complaint - Defective impella - Kenco straight shooter feeder

Review by carolinahitman on 2010-06-22
MIDDLEFIELD, OHIO -- I bought this feeder to feed deer on my hunting land. It worked fine and I was a happy hunter. When the second season came around I noticed it wasn't putting out the feed as it once did. Closer inspection revealed the impeller was worn down to a nub. I called Flam beau and was told the factory making the impeller was in Mexico and defective. I was told the equipment was being moved to the states and to call back in 6 months. I did as instructed and this started the run around. "call back in Jan." than "call back in May". The last word was "Call back in July". I have a lot of money invested in a useless feeder. I think the company could have offered better customer service. If not corrected I will give Kenco a lot of free advertisement. I am a FFL gun dealer and build custom guns. I have contact with most of the hunters in my area. They will hear about the poor quality/service from Flambeau.

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