Turbo Tax Complaint - Shame, Shame, Shame
My parents who are in their eighties, went against my advice and bought in to the Turbo Tax "TT" advertising hoax. They successfully used Tax Act in the past. My parents have a simple return and are on a fixed income. In spite of the information being correctly entered per the TT line-by line instructions, their entire return was disallowed after the refund check was received. When contacted for a refund, TT stood by the small print and stated refunds were not available for use of their online software. My dad has since died and my mom could use that $37+ they paid for nothing. Never again!