La-Z-Boy Incorporated Complaint - Worst Location to visit
PARAMUS, NEW JERSEY -- I have been an avid La-Z-Boy customer for some 25 years until I encountered one of the nastiest sales people for La-Z_Boy. My wife and I went to purchase a new recliner, as mine had seen better days. We went to our local La-Z-Boy location in Paramus, NJ. After being greeted pleasantly by one of the sales staff we found not one, but two recliners that we were interested in. We questioned about the availability, and the saleswoman walked away, we thought she was checking on the stock. After about five minutes a different woman approached and stated we could take the one with us, but the other would be delivered in 2 to 3 weeks. My wife stated that we were interested in "stock" items. The woman responded in an extremely nasty and demeaning tone "it is in stock in our warehouse in Maryland, what don't you understand?" When I cautioned the woman on her tone, and indicated that I wanted her name, she immediately walked away while stating that she was the "Manager" and added that she was calling the Police and wanted us to leave. We left and went to the local Bobs store and bought a new living room and bedroom set. I will never return to a La-Z-Boy store again!!!
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