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Ulta Beauty Complaint - Magazine Subscription

Review by MaryKK on 2010-06-22
WEST MELBOURNE, FLORIDA -- After purchasing a flat iron at Ulta Beauty in West Melbourne, Florida in December - about 3 months later I began receiving the InStyle magazine. I was then charged on my checking account for the price of a subscription to this magazine. After calling the magazine company they said that I had been given a trial subscription through Ulta Beauty and I was supposed to call and cancel the subscription prior to being billed for it. I was not aware that I had been given a trial subscription. I don't remember giving permission to Ulta Beauty to use my credit card in this manner. I would have refused the trial subscription because I do not like to be bothered with calling to cancel trial services. I want to make other consumers aware of this practice. If I return to Ulta Beauty to make a purchase I will be using cash only. Otherwise, Ulta Beauty is an organized store with a very friendly and helpful staff.
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