Cold stone creamery/newington,ct Complaint - A glass of water !
NEWINGTON, CONNECTICUT -- Decided to stop for a little ice cream last Saturday, June 19th
ordered a small chocolate thing and a child size coffee mix in, that were
both prepared well (though it took at least 10-12 minutes to be waited on with only 2 other persons ahead of us)
after enjoying our $9.00+ treat and leaving $1.00 in the tip jar I approached the counter and asked for a cup of water....the response was
Oh, we can't give out water (as it might be contaminated BUT you may gladly purchase bottled water for $1.37 + tax!!!!!!! Personally I felt this was an outrage.....I hadn't come in to use the restroom or even come in to ask for water sans purchase....I was a customer who had frequented THEIR place of business.....I have decided that if this is their policy I will be more than happy to do my ice cream purchases at any of the independent parlors, at friendlys, Dairy Queen or any of the other numerous outlets where a glass of water is available as easy as it is to obtain a napkin !