NATIONWIDE HOME WARRANTY Complaint - Nationwide Home Warranty Fraud - Home Warranty

Complaint

Review by pastormcd on 2010-06-22

NEW YORK, NEW YORK -- I enrolled in Nationwide"s warranty program in May 2009. In August 2009 I filed a claim. It took one week to contact them and another week for someone to come out. The repairman did his job extremely well. One month later I received an angry letter and bill from the repair company for non payment. It took a threat of going to the attorney general for them to pay. In June 2010, I filed a claim on the internet, as is their policy. After 6 days of no response I called them. I was told they no longer serviced my area. Unreal, they have been taking the monthly payment from checking account but now say they no longer service my account. I inquired concerning this and was told they did this in May 2010 and had sent emails to all their customers in the effected area. I never received an email, neither did my daughter. I save all my deleted emails on my computer. My daughter, whom I recommended her to purchase Nationwide had her only claim denied for pre existing. They company now wishes to refund one month. I believe they have not covered us for a long time.