Best Buy geek squad Complaint - Almost riped off - EEE computer
LUFKIN, TEXAS -- I bought a Eee computer from Best Buy in Lufkin Texas. I used it 3 times, on the 4th. time it would not open windows XP I could only get a black screen. I took it back to the store to-the Geek Squad they told me that it had a virus and it would take 130.00 to fix it. I refused to pay the computer was only 1 month old, and I could not afford it.
well I came home in tears. Then I decided to call the manufacturer They just laughed and told me it had just dropped the programing. In 10 min. they had me up and running again. I feel that they have unscrupulous practice's. I like Bust Buy and I will Keep buying from them, but I will not deal with the Geeks.