Little Ceasers Pizza Complaint - False Advertising and Sorry Service
MURFREESBORO, TENNESSEE -- Little Ceaser's Pizza advertises that they will always have their pepperoni and cheese pizza's ready at their drive-thru. I have been a customer for almost a year and they have NEVER had my pizza ready. I have always had to pull up and wait. This particular time on Monday, June 21st at approximately 5pm, I had to pull ahead as usual. No problem, except I had a long package hanging out my truck, so the only place I felt comfortable parking was directly in front of their store, blocking traffic coming in and going around the building. After watching one other car pull ahead and then followed by 6 cars getting pizza and crazy bread and driving on, I had enough after waiting 12 minutes, having customers pulling in expecting me to move with my awkward package. I went inside and actually had to make a scene in order to get attention. No one seemed disturbed by my outrage, almost like they experience this on a regular basis. The very young manager on duty walked over, and opened an oven that was holding pizzas and handed me my cheese only pizza and my crazy bread. I didn't hear an apology, but was made to feel like I was the crazy one. My order was ready! But they decided to keep the drive-thru running smoothly, making me and one other customer wait for ours. Because I was in such a great mood and was made to go through this ordeal, my mood changed and that is why I felt inclined to share my experience. I do not take lightly those who bring my mood way down. Thanks Little Ceasers! I certainly won't be back to this store and when or if I ever go back to another Little Ceasers, I won't be pulling ahead again.