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Duke energy Complaint - Overcharged for a energy bill

Review by Fatcatt1 on 2010-06-22
CHARLOTTE, NORTH CAROLINA -- I would like to vent about my energy bill. In December 2009 I was billed $24.00. I called duke energy, they told me they had changed my meter without my knowledge. Then five months later I got a bill for $1394.00 and was told I have to pay it or my lights will be turned off! I called a local news station I have gotten no help. The utility commissioners office almost no help I just got a lot of nothing. I did find out they had lied and had not change my meter, they made the mistake but I have to pay for it! I talked to ten different people all gave me different answers. The web address is www.duke-energy.com
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