Carmax Complaint - Used Car Review - 2004 Nissan Altima
About 4 to 5 months ago, I decided to trade in my Oldsmoblie intrigue because it was old and not running as it should be (it stalled as I was driving and had trouble starting)to Carmax. I took it in and actually got a good price for how old it was. I picked the 2004 Altima I have now because I liked the look and the spec's of the car. I got the car-fax report and it all seemed to check out. About four months after I bought the car, it started to do what my old car did, stalling and not starting. Thinking it was something I had done, I took it to my mechanic and he looked over it. What I found out floored me. The actuator and cam system where shot, Brake disc's where cracked, brake pads non-existent, mold in my filters and the whole electrical system had to be re-done. My mechanic told me that none of these problems could not have happened in the short time I have owned the car, but most likely from the previous owner. And yes, I know its a used car and not totally new, but the car-fax report failed to mention any issues the car ever had. I was under the impression that Carmax fixed any issues the car had before they could sell it, but I guess I was wrong. We also suspect my car was a flood car (damaged in a flood) based on the condition of the filters and the air conditioner's horrible smell after I bought it. Carmax does give you a chance for repairs on them, a whole 30 days! I was so excited to have my new car and one that I felt safe in. When my Altima stalled on a highway and locked up on me, I felt like I was back in my intrigue. I have had a horrible experience with Carmax and would never recommend them to anyone I meet, friend or stranger. I thought I would have peace of mind with a younger, newer car, but I don't. I hope this review can help anyone else out there before they go and trust those "car-fax" they deem true and accurate.