GE Capital Cons Cardco Complaint - Unethical Practices
This lender never ceases to amaze me in their
creative efforts of theivery.
Both my husband and I have had numerous
problems with only ONE lender out of the many we have
done business with in the past and currently.
Upon our shopping for a camera, we stopped in to
HiFi Buys. We happened upon a great deal on a
returned item and decided to purchase it. When
HiFi Buys offered a desirable financing option,
we opted to go with their financing. Unfortunately,
it was with the DREADED GE Capital Cons Cardco.
We gritted our teeth, and against our better judgment
decided to proceed with the financing, even though
we both remembered numerous problems we had
experienced with this lender over the years.
And HERE AGAIN, in this instance,
we have confirmation that they appear to be dishonest
lenders. And due to our experiences, we feel their
business practices are unethical.
Here is our most recent bad experience with them:
This time upon our balance being due and wanting to
avoid finance charges, I not only read the bill sent
to us, I CALLED AND CONFIRMED all information with
their customer service dept. The man confirmed the
amount due. He also verbally provided me the address
we should send the final payment to, which was:
PO Box 9001557 Louisville, KY.
I made an extra trip to our post office for this
delivery. I mailed the payment out on the 8th, and
the payment was due on the 14th. Since we had
had problems in the past, i sent the payment via
CERTIFIED MAIL, paying several extra dollars for
It turns out that the USPS tracking provides this
information: that the payment was received on the
16th - - and HERE IS THE KICKER... on the USPS receipt
confirmation for my certified mail the address is in
LONGWOOD FLORIDA, NOT KENTUCKY as i had addressed.
SO, they received it in Kentucky, THEN they sent it on
it's way to Florida, causing considerable delay in
receiving our payment. They are now communicating
that we owe the full finance charge.
I am disgusted!
Although there is a possibilty that this still MAY
be resolved, we will be canceling any and all
finance (credit) options through this company. We
have experienced these types of problems for ages,
but this was the straw that broke the camels back.
No matter how desirable a finance option may be,
it is not worth dealing with these people!
Our advise to you would be to avoid this lender
at all costs!
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