Sears Complaint - WHAT IS GOING ON THERE ??????????
LAKE SUCCESS, NEW YORK -- I warn all shoppers to carefully oversee all that Sears does when a purchase is made
Sears made a series of errors that cost me about $ 50:00 and a lot of questions regarding -----------
WHAT IS GOING ON THERE ??????????
I recently was shopping in a Sears store. I had made my choice of 2 handbags and while my husband stood on line to pay, I was still looking
around at some clothing. When I looked over and saw that he had made the
purchase and was ready to leave, I then joined him and we left the store.
A few days later, I decided that I did not need the handbags and went back to the same Sears store and the same register. The sales person was polite and opened the shopping bag, took out both handbags and the receipt. She scanned one handbag and then informed me that it was not on the receipt. She called a superior who studied the situation and informed me that the receipt shows I bought an umbrella. She then called her superior, who took that handbag and said that I did not pay for it and the second handbag is a brand that is not sold by Sears so I did not buy it there.
Since all of my objections were ignored, I then paniced and took that second handbag, put it back into the Sears shopping bag I had come with and l left the store before they could " confiscate " that one also.
I know that we were given the wrong receipt because the shopping bag was never opened in my home --it was taken back to the store exactly the way we received it. Furthermore I have not bought an umbrella since
I was in Dallas years ago which was not at a Sears store.