Hometown Celebrations Complaint - Never received my order and company never responded to my questions.

Review by tjw1016 on 2010-06-22
BILOXI, MISSISSIPPI -- I ordered two cake top decoration for my friend's birthday on May 27th for a total of $19.00. I never got the order. I called 3 times and only got an answering machine--left messages asking about the status of my order. Then I emailed their customer care address and received no response. I am so disappointed that I wasn't able to make this fun cake for his birthday AND I did not get my money back.

Their website...Hometowncelebrations.com has all kinds off great cake decorations---however, I would never order anything from them again. Furthermore, I'd like my money back!!
Comments:5 Replies - Latest reply on 2012-12-19
Posted by AWBMurphy on 2010-06-28:
Same happened to me - ordered in April - never heard back! and never got my money back!!
Posted by Linda j on 2011-01-11:
same thing happened to me- ordered in december did not receive the order..cannot get any response from customer by phone or email..
Posted by Jen on 2011-06-03:
Wish I had seen these before I gave her my $17. Total scam artist. Avoid this site at all costs.
Posted by Patti on 2012-02-28:
Agreed! Wish I would have did my research before I ordered too. Thank God I ordered 3 weeks ago, and my son's birthday isn't until next week. I had to order from another company and pay expedited shipping. GRRRRR!!!!
Posted by pissed on 2012-12-19:
decided to look up this company because I never received my order..someone needs to put them outta business!!!

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