Sears Complaint - No Service at Sears Tire & Auto Center
LANCASTER, PENNSYLVANIA -- About 6 months ago or so I was battery comparison shopping. I stopped in one morning at the Sears Auto Center at Park City Center in Lancaster, PA. I was the only customer in the store. I looked at the battery display and had a question. There was a Sears employee at the service desk looking over some paperwork. I stood there in front of him for a full five minutes. He saw me and completely ignored me. I guess his paperwork was more important than a potential customer. Needless to say, I left the store. After that experience I sent a complaint letter to the Manager of this Sears Auto Center. No reply. I then went to Sears website and complained there. I received a robo-reply but never received any response from Sears. Sears has lost a customer. I will never go there again. Their customer service stinks!