VCA Alaska Pet Care Animal Hospital, Lake Otis site Complaint - Misdiagnosis/Malpractice
ANCHORAGE, ALASKA -- My Dalmatian Lucky has been seen by VCA Lake Otis Pet Hospital, for over 5 years. They have misdiagnosed her gradual Kidney failure numerous times even after I asked them to look into some tell-tale symptoms that I felt might be important.(She would become lethargic and her breath would smell of ammonia) After many expensive tests their final diagnosis was "she had cushing's Disease", and that this was causing the symptoms that I was questioning. The Vet prescribed some pills for this disease. Much later a new Veterinarian came on board they said she never had Cushing's Disease and could not figure out why this diagnosis was ever made. After her last Senior Wellness Exam 03/18/10 (never was done) and several weeks after the tests were supposed to be back they (the staff) had given 5 different excuses why the test results never came back 1)It Just takes time, 2)their not back yet be patience, 3)oops we just found them apparently they were never sent, 4)We sent them again but they still haven't come back, and finally 5)Were very sorry but the lab lost them and you will have to bring Lucky back in so we can take a blood sample. After waiting again for the results of the new blood test, Another new Veterinarian, told us Lucky had E-Coli and we needed to come get some medicine to cure it. During all of this time I had a very serious family emergency that I had to keep postponing so with the final diagnosis I left for Seattle. My husband had been administering the E-Coli drugs to Lucky for a few days when the VCA called and told him to pick up some pills that had to be given to Lucky right away It was fortunate that He called me before he was to add them to her diet. These new pills that were supposed to be administered right away were actually double of the same pills my husband had been given her for E-Coli. He would of doubled up with no questions asked believing they knew what they were doing, I made him return them to VCA. If He had given them to her we would have over-dosed her because of their mistake again. Lucky became lethargic again on the 17Th of June and because I could not trust VCA we took her to Diamond Animal Hospital, on 2545 Tudor Rd where after 30 minutes they knew Lucky's kidneys were failing. She died early in the morning of the 19Th of June from Kidney failure. If I knew where to go for malpractice with animals I would do so immediately. Animal Dr's, like Human Dr's, have taken the same route "Don't question us or the medicine we prescribe, we have the training you don't"