Chevrolet and Bob Howard Chevrolet in Edmond, OK Complaint - Rust, Rust, Everywhere there is Rust
EDMOND, OKLAHOMA -- We purchased a 2006 Chevy Silverado 3500 from Bob Howard Chevrolet in August 2006. Within two months of purchasing the truck, we noticed that the rear bumper began to blister. When we showed the issue to the service department, we were advised to let the paint continue to blister for a while until rust appeared and that the warranty would take care of the rust problem, but not blistered bumper paint. We did exactly that. Now, the warranty does not cover rust on the bumper.
We went to Chevrolet and asked them why they refused to honor the warranty like we were told by the Bob Howard service department. Chevrolet replied saying that the original warranty would cover the problem had the service department addressed the issue when we had blistered paint, but now that the bumper turned to rust, we were out of luck. They could offer us; however, a new bumper for around $600. Now, we see why General Motors went bankrupt. This was our first Chevy and will most certainly be our last.