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IKON Complaint - MAINTENANCE OF A CANON 7150 PRINTER

Review by FLCEH1948 on 2010-06-22
FLORIDA -- I WORKED IN PRINTROOM-MY COMPANY LEASED THE CANON 7150 AND IT WAS INSTALLED IN JULY 1ST 2008-FROM THE FIRST DAY IT WOULD NOT WORK-I HAD TO HAVE A TEC REP OUT CONSTANTLY TO FIX IT-BY EARLY OCTOBER THEY HAD PRACTICALLY REPLACED EVERY PART IN THE MACHINE-ONE OF THEM MAIN PROBLEMS WAS THAT SENSORS KEPT MALFUNCIONING AND HAD TO BE REPLACED ALONE WITH ALL OTHER PARTS-INCLUDING AT ONE POINT A MOTOR WENT OUT-ON OCTOBER 24TH-I NOTICED A FILM IN THE AIR EARLY IN THE MORNING-THEN AROUND 3PM THE PRINTER LITERALLY EXPLODED BLACK TONER DUST OUT OF THE MACHINE-THE WALLS-CEILING-CARPET-MY SKIN HAD BLACK TONER DUST/DEVELOPER ALL OVER THE PLACE-THE DUMP STATION FILLED UP AND THE SENSOR THAT SHOULD OF TURNED THE MACHINE OFF MALFUNCTIONED SO SINCE THIS DUMP STATION WAS FULL IT HAD NO WHERE TO GO SO IT SATRATED SHOOTING OUT OF THE BACK OF THE MACHINE-THE WHOLE ROOM WAS A BLACK FOG-AS A RESULT MY LUNGS BECAME INFLAMED-I WAS PUT ON STEROIDS-I LOST ABOUT 45% USE OF MY LUNGS-I ENDED UP IN THE HOSPITAL FOR 10 DAYS-TWO RESULTS OF OVERESPOSURE TO TONER DUST ARE RESPITORY PROBLEMS AND CARDIOVASCULAR PROBLEMS-IT PUT A STRESS ON MY HEART AND I WAS VERY SICK FOR A YEAR-NEITHER CANON OR THE LEASING COMPANY HELPED ME AT ALL-AS A RESULT I ENDED UP LOOSING MY JOB AND HAD MEDICAL BILLS AMOUNTING TO OVER $10,000
IKON WAS THE LEASING COMPANY-THEY WERE TO EMPTY THIS DUMP STATION OUT AFTER SO MANY COPIES-IN THE 4 MTHS IT WAS IN THE PRINTROOM THEY DID NOT DO THIS-AS A RESULT IT FILLED UP-WHEN THE MACHINE MALFUCTIONED AND THE DEFECTIVE SENSOR DID NOT TURN THE PRINTER OFF IT EXPLODED TONER DUST IN THE AIR-AS A RESULT MY LUNGS BEACAME INFLAMMED
CHUCK HANEY
CHUCK HANEY
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