Summit Air Conditioning Complaint - Poor Service/Poor Pricing Practice

Review by DougO on 2010-06-22
NEW FAIRFIELD, CONNECTICUT -- I hired Summit Air Conditioning & Heating, LLC of New Fairfield, CT to find a gas leak on my condenser. The company sent two technicians to search for the leak. The technicians found one leak, didn't have the equipment to repair it, charged me $125 for the "service call" then an additional $99 each for the two men who came. Summit did not tell me that they charge by the body! The technician's said the company would call with an estimate for the leak - 3 weeks have passed and still no call from them even though I have called THEM to leave a message. Since then I hired another company to repair the leak. ONE technician came over and found more leaks! Needless to say, Summit not only didn't search thoroughly, they couldn't find the leaks with two people although the next company found them with one and I was charged extra for that one body!

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