Metro Ford Complaint - Don't ever go to Metro Ford in Raynham MA because they will try to screw you and threaten to kick your dads a**.
RAYNHAM, MASSACHUSETTS -- I was looking on eBay for a truck in my area. I found one that was at Metro Ford in Raynham. It was a 05 F-350 with 95k miles. They were asking $19,500 and the book value is $17,300 on it so they had a button that said "Make an offer" I offered $15,000 and I had a mustang to trade. The next day a women named Jennifer called me and said that she talked to her boss and it was good to go and to come on down, so we could finalize things. I came down with my parents and we talked to a man named Joe. I told him my story and he said alright I'll run it through my boss. He came outside and asked us if we wanted to drive the truck. We drove it, came back and he sat us down and looked at my car. He finished with that and went over to the desk and took 15 min. He came back and told us that the KBB on the truck was $19,900. I told him I made and offer on eBay and it was accepted, so why were they trying to tell me that they wanted $19,900. I said I'm not paying that, I wanted the original deal $15,000 + $7000 for my Trade which it was booked valued at. They said they couldn't do that and my parents and I argued for a bit and decided to walk out. He then proceed to bad mouth my car and how it's not worth it. I told him I want to talk to the manager, and he said he will get the owner. I don't know if it was the actual owner, but he came outside and greeted us. I told him the story and he said that he never authorized that and he authorizes everything before it goes out. I told him I have an email stating it was a deal for $15,000 and he said "forget Jennifer" she has nothing to do with it. He said that he needs to fix these trucks up and make a profit and how is he going to make money when he's selling a truck for $15,000. I then proceed to call them liars and they shouldn't do that to people. We started to get into the car and my Father called the "owner" a swear word because he was mad about the whole situation. The "owner" started walking back to the car and said" So you're threatening me, you're lucky you're a old man because I would kick your ass" I think that quote right there proves that these people are not at all professional and don't take treating people right seriously. Don't go to Metro Ford EVER unless you want to get scammed and treated like garbage.