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K B Services Complaint - N/A

Review by rockytank on 2010-06-22
We contacted K B Services after seeing their ad for tree services in the Osceola News-Gazette. We were promised that he would be out to give us an estimate. No one ever called and no one ever showed up. We tried calling but never got any answer either on the telephone or his cell phone. After calling for about 2 weeks we got hold of his wife who said she would have him call us immediately. We never heard from and he never called. After calling for about another 2 weeks we got hold of his son. His son told us the same story that his mother had told us 2 weeks prior. Still no call and still no show. I subsequently reported him to the Better Business Bureau. All of a sudden he called and said that he would be over to do it and that there would be no charge to us. Still no one called and no one showed up. After trying to call more we finally got hold of him on Thursday. He promised that the trees would be done by that weekend. As of today (Tuesday at 6pm) we have not heard from him nor have we seen him
Comments:4 Replies - Latest reply on 2010-06-30
Posted by BEJ on 2010-06-22:
Either he really does not want to work or he over-extends himself so much that he cannot meet his commitments.
Posted by jktshff1 on 2010-06-22:
I would cancel with them and find someone else.
Posted by rockytank on 2010-06-30:
He did finally come and did it but left it a mess. He just cut things off everywhere. He did not even attempt to make it look nice. He never even bothered to check with us to see how we would like it done. I would have to recommend people not do business with him.
Posted by momsey on 2010-06-30:
After trying to get an estimate twice, why would you even bother pursuing him further? Certainly there are other tree guys in your area???

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