Decorators Signature Inc. Complaint - Poor workmanship and customer service

Review by drek on 2010-06-22
DELRAY BEACH, FLORIDA -- Purchased "as is" sofas from store. The fabric began to fade and pill within a months time. Understood the "as is" but assumed the sofas would wear as one would expect. Store wanted me to deal with manufacturer directly. Their representative said warranty was outdated and the store said there never was a warranty. Willing to recover the cushions at their cost, but what about the arms etc. Why would we recover with obviously defective fabric? Also, had store credit for a chair they have since sold. They are unwilling to give us a charge credit and want us to spend it there. Would you want to purchase anything from them again? I am going to carry a cushion with me as I browse there.

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