Jenny Craig Complaint - Turned away from Jenny Craig

Review by seekeroftruth on 2010-06-22
WESTCHESTER, CALIFORNIA -- I have a lifetime membership with Jenny Craig. I wanted to start with the program again. The application asked if I had food allergies. I said I could not drink whole milk and macadamia nuts. I was barred from the program. I said I would not eat any food that contained macadamia nuts, they said I could not do the program ever again. I asked if their program used macadamia nuts, she said she did not know. I saw the book that contained the ingredients but she said the factory may have used macadamia nuts for other manufacturers. I asked about my lifetime membership and in essence the person said tough.
Comments:2 Replies - Latest reply on 2010-06-23
Posted by Venice09 on 2010-06-22:
Did you have these food allergies the first time you participated?

I can understand them not wanting any members with food allergies. Since they are not in complete control of the food, it's just too risky.
Posted by localgod on 2010-06-23:
Jenny Craig should refund part of the "lifetime membership" if the member is not able to participate due to allergies to ingredients, especially in a regimented weight loss system. Try contacting Jenny Craig corporate headquarters in Carlsbad, CA at (760) 696-4000.

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