Comfort Inns, Suites & Hotels Complaint - Unsatisfied
LAFAYETTE, INDIANA -- Recently my family stayed in a Comfort Suite Hotel. We are not able to do this very often....so it is a treat to my family. When we checked in the staff was very rude, so I'm thinking it will get better....well, guess what, it didn't. The room was just plain nasty. The bathroom was filthy (mirrors dirty, stuff all over the wall by the toilet, the bath mat was black with filth, and the faucets all had finger smudges on them!!!! Yuck!! The carpet all through the room was stained and very worn. We had only 1 bed with a pull out sofa. The mattress looked as though someone was murdered on it, so I went to the front desk to ask about a roll out bed.....of course they did not have one and again the staff person was very rude. There was never any ice at the machines, we had to go to the front desk and guess what the person was rude all over again. The mini refrigerator was all frosted over and smelled like tuna. So, I will not be staying in a Comfort Suite again....what a true disappointment to my family!!!!!!