Orbitel Communications Complaint - Dissatisfied customer

Review by fogger on 2010-06-22
MARICOPA, ARIZONA -- Orbitel Communications out of Maricopa, Az is one sorry excuse for a company. They give you refurbished equipment and when it stops working you are labeled a problem customer. Friday June 19th the cable TV stopped working. Orbitel said that they were aware of the problem and would have cable back on that evening that you could still get basic cable by switching the cable on back of the TV. Monday basic cable was off now it is nothing but snow. What do you have to do to get service back on. Many phone calls later and trips into their local office and still no cable. Pay for basic with the HOA and still nothing. Their customer service is by far the worse I have come across in anything consumer related. Orbitel tells you that they have agreements with the HOA and they brought cable to Maricopa, they monopolize this area so their service can stink.

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